Privacy policy

At Docemas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

This website is operated by:

DOCEMAS INC
110 16TH STREET SUITE 1460
DENVER, CO 80202
United States

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information
Order details
Any information you provide when contacting customer support

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

IP address
Browser type
Device information
Pages viewed
Time spent on our website
Referring website or source

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Provide shipping updates and order information
Respond to customer service requests
Improve our products, website, and services
Prevent fraud and maintain website security
Send promotional emails or updates if you have opted in
Comply with legal obligations

3. Payment Information

Payments are processed securely through third-party payment providers.

We do not store or have access to your complete payment card information. Payment providers process transactions according to their own privacy policies and security standards.

4. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting and technology providers
Analytics and marketing service providers

These parties only receive information necessary to provide their services and are required to protect your information.

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences
Understand how visitors use our website
Improve website functionality
Provide relevant advertising and marketing experiences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Marketing Communications

If you choose to subscribe to our emails, we may send you updates about products, promotions, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Requesting access to your personal data
Requesting correction of inaccurate information
Requesting deletion of your personal information
Opting out of marketing communications

To make a privacy-related request, please contact us using the information below.

9. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.